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1.
Where is your office located? Q. Where is your office located? A. We are
working and living on St Maarten. Our office is at the Simpson Bay Yacht
Club – about 2 miles from the airport. Q. Why do you have US phone numbers? A. We try
to make it as easy as possible for you to call us. In this day and age
of Voice over IP, your call is being forwarded over the Internet and reaches
us here on St Maarten. Q. Since when is Free St Maarten in business? A. We started
our program in December 2003 and intend to continue for the foreseeable
future. Q. How can you just give away these valuable Vacation Upgrade gifts? A. In order
to get your Vacation Upgrade, we ask you to accept an invitation to preview
one of the island’s exciting resorts or yacht charter companies.
Our program is sponsored by these organizations, which are eager to present
their vacation programs to you. They need exposure to the traveling public
and feedback from visitors to the island about their concepts. And who
knows? Maybe you like what you see and decide to acquire a membership.
Q. Are representatives of Free St Maarten at the preview appointment? A. No. We
are an independent team and are more concerned that you have a great vacation
on our island. Because of this independence, we can afford to only work
with quality companies. We are eager to get your feedback about the previews,
so we can iron out the slightest glitch you might come across. Q. I am single. Can I come alone? A. Yes –
you will get a Vacation Upgrade of about half the value. This is why we
encourage you to bring a friend along: two singles equal one full Vacation
Upgrade. Q. I’m married, but my spouse is not traveling with me. Can I participate in a preview? A. Unfortunately
not. Our sponsors insist that the spouse is present at a preview. Q. We are traveling with friends. Can I bring another couple along to the preview? A. Absolutely!
If you bring a couple along, we will not only offer a full vacation upgrade
to this second couple, but you will also receive another gift, such as
a free sunset cruise or $50 jewelry shopping voucher. If you bring two
couples, each of these additional couples is getting their full Vacation
Upgrade, and you will qualify for another full Vacation Upgrade gift as
well! Q. We read the information about your qualification guidelines for a Vacation Upgrade. We are not so sure we meet them completely. Is there some flexibility in these rules? A. The qualification
guidelines are not ours, but are conditions our sponsors insist we must
meet. If you are uncertain if you qualify, don’t be shy: just call
us or send an email and we’ll see what we can work out for you.
Q. We like the Vacation Upgrades, but can’t you do a little more? Why only four days of free car rental in high season? Can’t you give us a full week? A. And I
thought we were generous… Sorry, but no: there is no bargaining
possible. We actually pay cash for the Vacation Upgrades to our vendors
and we just get about the same deals any high volume consumer could get.
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